Hot Water Services
Heat Pumps - The Modern Replacement
Replacing your old gas hot water service with a modern heat pump is one of the best ways to reduce your energy bills while making your home more sustainable. At Wayne Castleman Plumbing, we specialise in hot water system upgrades in Ballarat, offering a seamless installation process that includes government rebates, paperwork, and proper disposal of your old system.
If you’re considering making the switch, here’s everything you need to know about upgrading to a heat pump hot water system.
Why Upgrade to a Heat Pump?
- Lower energy bills: Heat pumps use up to 75% less electricity than conventional electric water heaters.
- Government rebates: The Victorian government provides generous rebates, making the upfront cost more affordable.
- Reduced carbon footprint: Heat pumps produce far fewer greenhouse gas emissions compared to gas water heaters.
- Reliable performance: Modern heat pumps work efficiently in Ballarat’s climate, even during colder months.
Hot Water Service Update
At Wayne Castleman Plumbing, we make the upgrade process easy and stress-free. Here’s how we take care of everything for you:
1. Assessment & Quote
First, we assess your current hot water system, home setup, and hot water needs. We’ll provide a detailed quote, including rebate calculations so you know exactly what you’ll pay upfront after government incentives.
2. Government Rebates & Paperwork
The Victorian government offers rebates and incentives for replacing old gas or electric hot water systems with an efficient heat pump. We handle all the paperwork on your behalf, ensuring you receive the maximum rebates available.
3. Removal of Old System
We safely disconnect and remove your existing gas hot water system, ensuring proper disposal in accordance with environmental guidelines.
4. Professional Installation of Your New Heat Pump
Our team installs your new heat pump hot water system, ensuring it is positioned for optimal efficiency. We take care of:
- Plumbing connections
- Electrical setup (if required)
- Testing and commissioning to ensure everything is running perfectly
5. Post-Installation Support
We provide a full walk-through of your new system, explaining how it works and answering any questions. We also offer ongoing support and maintenance services to keep your heat pump running efficiently for years to come.


Popular Heat Pump Options Available
We install high-quality heat pumps designed to perform well in Ballarat’s climate. Two of the most trusted brands we recommend are:
Reclaim Energy CO2 Heat Pump
Highly efficient with smart control options, great for maximising solar energy use.
Apricus All-In-One Heat Pump
Quiet operation and reliable performance in cold weather, ideal for Victorian homes.
How Much Does It Cost?
The cost of installing a heat pump varies depending on the size of the system and the rebates you qualify for.
With government incentives, many homeowners find that the out-of-pocket cost is significantly reduced (up to $3,000). We provide a full breakdown of costs upfront, so there are no surprises.
Why Choose Wayne Castleman Plumbing?
- Local expertise: We understand Ballarat’s climate and install systems suited to the area.
- Rebate specialists: We take care of all rebate applications to maximise your savings.
- Hassle-free installation: From removal of the old system to installation of the new one, we handle everything.
- Quality service: We ensure your new hot water system is installed professionally and runs efficiently.
Get Started Today
If your gas hot water system is due for replacement, now is the perfect time to upgrade to an efficient heat pump.
With Wayne Castleman Plumbing, you get expert installation, government rebates handled for you, and a system that will save you money in the long run.
Call us today to book a consultation and get a personalised quote